Terms & Conditions
Effective Date: July 22, 2026
Welcome to Med Rides Palm Coast.
These Terms & Conditions govern your use of https://medridespalmcoast.com/ and the transportation services provided by Med Rides Palm Coast.
By accessing our website or requesting transportation services, you agree to these Terms & Conditions.
1. About Our Services
Med Rides Palm Coast provides professional, dependable, and compassionate Non-Emergency Medical Transportation (NEMT) services throughout Palm Coast and surrounding communities.
Our services are designed for transportation to:
- Medical appointments
- Hospitals
- Dialysis treatments
- Rehabilitation centers
- Physical therapy appointments
- Outpatient procedures
- Medical testing facilities
- Other approved non-emergency destinations
We do not provide emergency medical transportation.
If you are experiencing a medical emergency, call 911 immediately.
2. Booking Transportation
Submitting a transportation request through our website does not guarantee service.
Ride requests are subject to:
- Vehicle availability
- Driver availability
- Service area limitations
- Appointment scheduling
- Weather conditions
- Traffic conditions
- Operational requirements
Transportation is confirmed only after approval by our scheduling team.
3. Customer Responsibilities
Customers agree to:
- Provide accurate booking information
- Be available at the scheduled pickup location
- Notify us promptly of appointment changes
- Provide accurate contact information
- Treat our staff, drivers, and vehicles respectfully
Failure to provide accurate information may result in delays or cancellation of service.
4. Cancellations
If your appointment changes or transportation is no longer required, please notify us as soon as possible.
Repeated missed pickups or excessive late cancellations may affect future scheduling.
5. Website Use
You agree not to:
- Use the website for unlawful purposes
- Attempt unauthorized access to our systems
- Submit false information
- Interfere with website functionality
- Copy website content without written permission
6. Intellectual Property
All website content—including text, graphics, logos, images, icons, layouts, and design—is the exclusive property of Med Rides Palm Coast unless otherwise stated.
No content may be copied, reproduced, modified, or distributed without prior written permission.
7. Disclaimer
The information provided on this website is for informational purposes only.
Nothing on this website should be interpreted as medical advice or healthcare guidance.
Med Rides Palm Coast provides transportation services only and does not provide medical treatment or emergency medical services.
8. Limitation of Liability
Although we strive to provide safe and punctual transportation, delays or interruptions may occur due to circumstances beyond our reasonable control, including:
- Traffic congestion
- Severe weather
- Road closures
- Vehicle maintenance
- Mechanical issues
- Natural disasters
- Government restrictions
- Other unforeseen events
To the fullest extent permitted by law, Med Rides Palm Coast shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or transportation services.
9. Third-Party Websites
Our website may contain links to third-party websites for your convenience.
We do not control or endorse these websites and are not responsible for their content, privacy practices, or policies.
10. Changes to These Terms
We reserve the right to modify these Terms & Conditions at any time.
Any changes become effective immediately upon publication on this page.
Your continued use of the website constitutes acceptance of the revised Terms.
11. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to its conflict of law principles.
12. Contact Us
If you have any questions regarding these Terms & Conditions or our transportation services, please contact us.
Med Rides Palm Coast
Website: https://medridespalmcoast.com/
Email: care@medridespalmcoast.com
Our team is committed to providing courteous, reliable, and professional assistance for all inquiries.